COUNSELLING OFFICER / COUNSELLOR - ON GROUND - NAGARPARKER

GENERAL PURPOSE

The Counseling Officer (CO) will conduct on-ground counseling sessions in rural areas, providing quality mental health support, crisis intervention, and guidance on social distresses, with a focus on mental health and suicide prevention. S/he will maintain a friendly and non-judgmental approach, ensuring accessible and effective counseling services to community members in their local settings.

JOB RESPONSIBILITIES AND AUTHORITIES:

– Evaluate individuals’ clinical history and mental‑health status during household visits in rural communities.

– Provide education and counseling on psychiatric conditions, chronic‑disease stress, suicidal ideation and social distresses, tailored to local contexts and following standard guidelines.

– Offer practical tips to prevent future mental‑health relapses, ensuring advice is accessible and relevant to rural settings.

– Raise awareness about mental‑health issues and promote preventive measures through community meetings and one‑on‑one visits.

– The role requires fluency in Sindhi, Urdu, and English to communicate effectively with villagers and local stakeholders. 

– Refer individuals to appropriate mental‑health care service 1123 teletabeeb or clinics in nearby towns/districts, using a local health directory.

– Stay updated on medical developments and research in mental health to improve counseling and referral advice in rural settings.

– Conduct on‑site mental‑health screenings in rural villages using standard protocols and tools.

– Organize and facilitate stress‑management workshops and other mental‑health sessions in community centers, homes, or local schools—both for villagers and for external groups visiting the area, emphasizing suicide prevention strategies.

– Maintain strict confidentiality of each client medical record, storing data securely in the field log.

– In rural communities, the Counseling Officer provides on‑the‑spot mental health support, shares practical health tips, and offers general wellness info—directly addressing local needs through home visits, community gatherings, and phone calls.

– Keep accurate records of identified mental‑health issues and the advice given, updating the field register daily, and flagging high‑risk cases for immediate attention.

– Identify key topics for internal mental‑health awareness sessions within the community and propose relevant activities, prioritizing suicide prevention.

– Observe floor decorum and punctuality according to protocol while operating from the rural field base.

– Ensure 100 % attendance each month, using the assigned leave quota and obtaining official approval from the Manager, Operations.

– Build credible relationships with fellow field staff and support their learning and development, focusing on building a network of trusted community resources for mental health and suicide prevention.

– Meet the following performance standards:

 – Data‑entry accuracy ≥ 90 %

 – Conduct ≥ 1 mental‑health awareness session (internal or external) per month, focusing on suicide prevention

 – Floor decorum ≥ 90 %

 – Follow‑up on ≥ 30 % of inbound mental‑health calls with outbound calls, prioritizing high‑risk cases  – Deliver ≥ 1 floor session on mental‑health topics each month, including suicide prevention

Qualification: Bachelor / Master in Clinical Psychology

Experience: – Minimum 2 years of clinical experience, with demonstrated knowledge of psychotherapy and counseling techniques, working directly in rural communities would be preferred, call‑center experience (e.g., handling mental‑health helpline inquiries) is an added advantage.

Age Requirement: Min. 25 years

Gender: Male / Female

Domicile (MANDATORY): Sindh

Job Location: Nagarparker