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Quality Policy

Our Definition of Quality

Sindh Integrated Emergency & Health Services (SIEHS) defines “Quality” as our commitment to excellence, measured by the satisfaction of our customers and community.

SIEHS is committed to the delivery of exceptional services to its customers, which meet their requirements fully and completely, first time and every time. We are committed to satisfy applicable requirement and undertake to provide the highest standards of service and care to those we have the privilege to serve.

What Our Quality Policy Means

To provide a service that is safe, effective, patient-centered, timely, efficient, and equitable.

We Will Strive for Continuous Improvement By:

  • Providing quality services, on-time.
  • A quality organization to plan, implement, monitor, measure and review operational effectiveness .
  • A management structure with clear definition of quality responsibilities.
  • Continued improvement in quality performance, and maintaining our Quality Management System accredited to the ISO9001 QMS requirements.
  • Investing in the ongoing training and development of our people.
  • Reducing costs.
  • Internal communications which promote a quality focused culture.
  • Policies and procedures for managing product and service quality.