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Hope Dispatched, Help Delivered — 2025, A Year of Impact

At the start of 2025, if someone had predicted that Sindh would call for help more than 27,000 times a day—and that we would answer every call while expanding into new terrains and training the next generation of responders—we would not have been surprised. This is the rhythm of Sindh. Emergencies arrive without warning, across cities, villages, rivers, and roads, and they demand action at all hours. SIEHS exists for exactly that reality.

Throughout 2025, Sindh Integrated Emergency & Health Services (SIEHS) moved beyond response and into reinforcement. Teams expanded coverage, strengthened systems, and introduced capabilities that brought emergency care closer to people than ever before. Sometimes help arrived in minutes. Sometimes it arrived through a phone screen. Sometimes it arrived inside a moving ambulance when life refused to wait. The year challenged everyone, but it also pushed Sindh forward.

What the Numbers Really Mean

Numbers tell stories when you understand what stands behind them. In 2025 alone, SIEHS teams handled more than 9.8 million emergency calls. Each call represented a moment of urgency—someone asking for help and expecting action, not excuses. Meeting that expectation required discipline, coordination, and people who could think clearly while everything else felt chaotic.

The siren captures attention, but the real work happens before it ever sounds. Dispatchers make rapid decisions, responders move with purpose, and systems work quietly in the background to ensure accuracy under pressure. Speed matters, but precision saves lives, and 2025 demanded both.

Reaching Sindh, No Matter the Terrain

Sindh does not offer uniform ground, and response cannot rely on a single model. To close gaps and reduce delays, SIEHS deployed 110 new state-of-the-art ambulances, pushing coverage deeper into communities where time often decides outcomes. Faster arrival did not just improve metrics—it changed personal stories.

But roads do not reach everywhere, and 2025 made that impossible to ignore. That reality drove the launch of Sindh’s first Boat Ambulance Service, a practical solution for communities surrounded by water rather than highways. Instead of treating geography as a limitation, SIEHS turned it into a route for care. Survival should never depend on a map.

New Frontlines, New Perspectives

Speed took on a new dimension in 2025. The launch of Sindh’s first Female Rapid Response Bike Squad proved that agility, professionalism, and representation strengthen emergency response. These teams navigated traffic and narrow access points where larger vehicles could not, delivering care faster while redefining who people expect to see when help arrives.

At the same time, SIEHS simplified how people reach support. The introduction of the SIEHS chatbot and mobile app removed uncertainty during emergencies by offering clear guidance at critical moments. When stress peaks, people should not struggle to understand a system. Help should feel close—and in 2025, it did.

When the Ambulance Became the Delivery Room

Some moments refuse to follow protocols, and 2025 delivered many of them. More than 150 babies were born inside moving ambulances during the year. Transfers turned into deliveries without warning, forcing teams to adapt instantly. Responders stayed calm, focused on safety, and delivered new lives under conditions that left no room for hesitation.

These moments did not begin in 2025, and they did not end there. Over time, 920 babies have been born in SIEHS ambulances. Each birth reinforced the value of training, preparedness, and composure when circumstances shift without notice.

Preparing People Before Emergencies Begin

SIEHS understands that response does not start with a siren—it starts with readiness. In 2025, teams trained more than 1,800 community members in life-saving skills, ensuring that the first minutes of an emergency belonged to action, not panic. When communities know what to do, outcomes change.

Care also reached people beyond physical response. Through 80,000+ free tele-medical and mental health consultations offered nationwide, SIEHS ensured that guidance remained available around the clock. Some emergencies require immediate physical intervention. Others require someone to listen, advise, and guide before a situation escalates. Both save lives.

Speed Backed by Standards

Growth never came at the cost of discipline. Even under constant pressure, SIEHS maintained its position as Pakistan’s only ISO-certified ambulance service (ISO 9001:2015). Teams followed standardized processes, upheld accountability, and ensured consistency across operations. Emergencies bring disorder by nature. Response must do the opposite.

A Year That Built Strength

If 2025 carried a defining theme, it was not busyness—it was strength built through action. SIEHS strengthened its systems to answer faster, reach farther, and adapt when plans changed mid-route. Teams held the line while millions depended on them, one call at a time.

In 2025, SIEHS did not simply respond to emergencies.
It expanded Sindh’s ability to survive them.

Hope dispatched. Help delivered.