At Pakistan International Maritime Expo & Conference (PIMEC) 2025 (3–6 November, Karachi Expo Centre, Hall 4), visitors stepped into a live walk-through of Tele-Tabeeb 1123—Sindh’s 24/7, free-of-cost tele-medicine and health guidance service. They experienced firsthand what happens when someone dials 1123: who answers, how concerns are triaged, and how advice or next steps reach the caller within minutes.
Every Tele-Tabeeb call begins with a trained call taker. They confirm the caller’s name, contact, and location. The goal is to reduce anxiety while collecting key details: What’s happening? Who is affected? How long has it been going on?
Call takers also look for red-flag symptoms. Using a standardized decision-support tool, they classify urgency and route the call to the right clinical tier.
When medical input is needed, a tele-medicine clinician—nurse or doctor—joins the line. They explore the caller’s symptoms in detail: history, onset, severity, existing conditions, and medications.
Then they choose the safest, simplest plan, which can be:
Clinicians speak in plain language—Urdu, Sindhi, or English—and confirm that callers understand every instruction. Advice only works if it can be heard, remembered, and followed.
Tele-Tabeeb expands access for people who need timely answers but are far from clinics. It helps those facing mobility challenges or unsure if a symptom requires hospital care.
The service saves families time and money, reduces overcrowding at facilities, and ensures in-person resources are focused where truly needed. Most importantly, it provides a safe space to ask health questions—day or night—without stigma or hesitation.
Health concerns don’t follow office hours. Tele-Tabeeb 1123 operates 24/7 and is free for all callers.
Late-night fevers, sudden anxiety, medication queries, or elder care—whatever the concern, the service meets people where they are: on the phone. It removes two of the biggest barriers to seeking help: availability and affordability.
The Experience Zone allowed attendees to “play the caller” and follow a case from hello to resolution. They watched the triage flow in action and heard clinicians probe gently but precisely.
Visitors learned how the team decided between self-care, tele-consultation, referral, or field support. A quick guide also showed how to describe symptoms clearly, making real-world calls faster and safer.
Tele-Tabeeb also provides mental health support to every caller. Psychologists are on board to guide those dealing with anxiety, stress, or emotional concerns. At PIMEC, attendees took a mental well-being test to understand their own mental health and learn how Tele-Tabeeb could help
Dial 1123 now to get free medical and mental health advice, 24/7. Scan the QR to save the number and share it with family, neighbors, and colleagues. The more people know about Tele-Tabeeb, the sooner they can get the right help—without delay, without cost, and without uncertainty.
Tele-Tabeeb 1123: One call, clear answers, better health.
