Station Coordinator - Male / Female

(Various Districts of Sindh)

Main Responsibility:

The Station Coordinator is the main person responsible for running the station during his or her shift. The incumbent ensures that ambulances, equipment and staff are ready to respond throughout the shift, that all activity follows the policies and procedures of SIEHS, and that the District Manager is kept informed of matters at the station. Both male and female staff may work in this position. The position works on a shift roster: a 12-hour shift system in the districts and a three shift system in Karachi.

Job Responsibilities Shift Management Take charge of the station at the start of the shift and hand it over properly at the end. Supervise the EMT, EMA and EVO staff on duty and guide them on their tasks. Receive and countersign the response forms and handing over and taking over forms from the previous shift. Resolve deficiencies and faults found at handover, or forward them to line management, and ensure all forms are filed properly. Ensure staff are present and in uniform, and arrange coverage for absences. Apply People & Culture policies and disciplinary procedures to the shift staff. Leave Requests and Staff Communication Receive leave requests from staff on the approved Leave Application Form and check that they are complete. Forward leave requests to the DM / SSC for approval in line with the Leave Management Policy. Tell staff the decision on their request clearly and on time, and explain the process where needed. Arrange duty coverage for staff on approved leave so the station stays fully staffed. Keep staff informed of roster changes, instructions from management and policy updates. Record every leave and maintain a leave record for each staff member. Records Ensure the office record of the station is kept updated and maintained, including leave records, attendance, rosters and forms. File response forms, handing over and taking over forms and leave forms in an orderly way, ready for review or audit. Ambulance Operations Prepare the daily status report of ambulances (ALS, BLS & ACSL), key points and off-road vehicles. Coordinate with ambulances near the station by wireless or phone and dispatch them when the CCC cannot reach them directly. Review patient management and medicine consumption. Carry out ambulance refueling in the absence of fleet management staff. Inspect ambulances in detail in the absence of the District Manager. Report faulty ambulance equipment for repair. Report incidents to the line manager. Station Operations Transfer data from patient response forms into the electronic form. Manage the inventory of the medicine and stationery stores. Report all issues related to ambulances and the station during the shift to the District Manager each day, in writing or by email.

Qualification: Bachelor’s Degree

Experience:  02-04 years of experience in a supervisory role

Certifications: General Management, Basic Computer Skills, Basic Inventory, Basic Life Support

Age: Min 20 years

Gender:  Male / Female

Reporting Line and Location: This position reports directly to the District Manager and is based at the various station(s) in  Sindh.

Compensation and Benefits:

Market competitive salary package along with other benefits, such as PF Fund, EOBI, Hospitalized Insurance, Life insurance, and position-specific allowances, will be offered on the basis of qualification and experience.

Work Hours

• The shift system is two shifts of 12 hours each in ROSIN Region. The Station Coordinate may be rotated through shifts as the Operations need.
• In unfavorable circumstances, the shift may be prolonged.
• Late coming is not allowed, as it interrupts the efficient and smooth running of EMS.
• Female staff may perform night duty if the Regional Manager allows it, and otherwise as per SIEHS policy.