FRONT DESK OFFICER

GENERAL PURPOSE:

To manage the Front Desk of Organization.

JOB RESPONSIBILITIES & AUTHORITIES:

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Manage vendor material in / out from reception door in a safely manner.
• Maintains safe and clean reception area by complying with rule and regulations.
• Timely distribution of mails and couriers.
• Maintain visitor record in Excel Sheet.
• Maintain call logs in system. ­
• Arrangement of meeting and follow up with focal point.
• Any other assignment may be assigned by line manager.

STANDARDS TO FOLLOW:

• Ensure punctuality and maintain daily attendance
• Ensure security rounds of premises
• Ensure external visitors are managed as per SOP

COMPETENCY MATRIX:

Technical Skills

• Experience of Customer Handling for offices
• Hands on Experience of MS Office

Key Attributes

• Attentiveness
• Ability to handle any security situation.
• Calm and controlled in pressure situation
• Ability to handle difficult employees and externals with professionalism
• High Integrity

Training/Courses: Proficient in MS Office – Preferred

Qualification: Min. Intermediate

Experience: 1-2 years as Front Desk Officer

Age Requirement: Min. 22 years

Domicile: Sindh (Mandatory)

Gender: Male / Female

Location: Karachi