Incident Coverage Officer – Hyderabad – 13032024

Position Overview

The Incident Coverage Squad Member will be responsible for monitoring, assessing, and responding to incidents and emergencies as per the need of the SIEHS. This role requires a keen eye for detail, excellent communication skills, and the ability to remain calm under pressure.

Education: Matric or Preferably Intermediate 

Experience: 3-5 Years relevant (preference will be given to Ex Armed Forces individuals) / Additional certifications or training in security, emergency response, or related fields preferred.

Job Description

  • Respond promptly to reports of incidents, emergencies, or security breaches.
  • Assess the situation and take appropriate actions to mitigate risks and ensure the safety of individuals and property.
  • Conduct regular patrols of the premises to deter unauthorized access and ensure a safe environment.
  • Identify and report any suspicious activities or security concerns to the appropriate authorities.
  • Conduct regular monitoring and surveillance of premises using various tools and technologies.
  • Identify and report any unusual or suspicious activities to the appropriate authorities.
  • Communicate effectively with team members, supervisors, and emergency responders during incidents.
  • Document all incidents, actions taken, and relevant information accurately and thoroughly.
  • Prepare incident reports for review by management and stakeholders.
  • Conduct training sessions and drills to enhance preparedness for various emergencies and incidents.
  • Maintain knowledge of emergency procedures and protocols.
  • Provide assistance and support to employees, visitors, and clients during incidents or emergencies.
  • Ensure that individuals are directed to safety and receive necessary assistance in a prompt and professional manner.
  • Ensure that all security equipment, such as radios, flashlights, and surveillance systems, is properly maintained and in working order.
  • Work closely with other members of the Incident Coverage Squad and relevant teams to coordinate responses and share information effectively.
  • Communicate updates and critical information to team members and management in a timely manner.
  • Report any equipment malfunctions or deficiencies to the appropriate personnel.
  • Adhere to company policies, procedures, and guidelines related to incident response, security, and safety.
  • To streamline access for all authorized personnel involved in incident management.
  • To restrict unauthorized individuals and the public from entering the site or accident area.

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