Assistant Manager – Operations – 06122023

GENERAL PURPOSE:

The position will be responsible to supervise and coordinate the daily operations of the ambulance services to ensure smooth functioning.

Qualification: Graduation / preferably a Master’s Degree

Experience: 3-5 years of relevant work experience

Age: Minimum 25 years

Administrative Reporting: Director Operations

Location : Head Office – Karachi

 

JOB RESPONSIBILITIES AND AUTHORTIES:

  • Implement and enforce operational policies and procedures to enhance efficiency and maintain compliance with relevant regulations.
  • Monitor and manage ambulance fleet deployment, ensuring optimal utilization and timely response to emergencies.
  • Oversee the schedule of vehicle maintenance, inspections, and repairs to guarantee the fleet’s readiness.
  • Lead, motivate, and mentor a team of emergency medical personnel, fostering a culture of excellence and continuous improvement.
  • Conduct regular training sessions to enhance the skills and knowledge of the ambulance services team.
  • Coordinate and dispatch ambulances in response to emergency calls, ensuring swift and appropriate actions are taken.
  • Collaborate with local authorities, hospitals, and other relevant stakeholders to optimize emergency response procedures.
  • Implement quality assurance programs to monitor and improve the delivery of emergency medical services.
  • Ensure compliance with regulatory requirements and industry standards.
  • Maintain accurate and up-to-date documentation of operational activities, incident reports, and personnel records.

COMPETENCY MATRIX:

Technical Skills 

  • Report Writing
  • Presentation Skills
  • Data analysis skills
  • MS- Office Skills, proficient in report writing and making presentations 

Management Skills 

  • Excellent communication skills
  • Able to work with diverse groups of people
  • Good analytical abilities to grasp the key points from complex details
  • Should be a good team player and be willing to learn

Key Attribute 

  • Able to work with diverse groups of people at different geographic locations across province
  • Able to work independently, efficiently, assess priorities with a high level of accuracy
  • Committed to values of equity, integrity and access for all
  • Sound judgment, professionalism, patience and a positive attitude

Compensation and Benefits:

Market competitive salary package along with other benefits, such as Gratuity, EOBI, Health Insurance, Life insurance, and position-specific allowances, will be offered on the basis of qualification and experience.

 

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